Return Policy

Thank you for shopping at coincultureshop(coincultureshop.myshopline.com). We value your satisfaction and strive to provide high-quality collectible coins.

 

Returns
Due to the collectible nature of our products, all sales are final. We only accept returns if the item you received is damaged or incorrect.

 

Eligibility for Returns
To be eligible for a return:

• The item must be unused and in the same condition as received.
  
  
• The request must be submitted within 7 days of delivery.
  
  
• You must provide proof of purchase and photos of the item.
  
  

Return Process
Please contact us at support@coincultureshop.myshopline.com with your order number and issue description.
Once approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item is defective or wrong.

 

Refunds
After we receive and inspect your returned item, you will be notified by email.
Approved refunds will be processed to your original payment method within 5–10 business days.

 

Exchanges
We only replace items if they are defective or damaged. Please email us for exchange requests.

 

Non-returnable Items

• Custom or personalized products
  
  
• Sale or clearance items
  
  
• Gift cards
  
  

Contact Us
For any questions about returns, contact us at support@coincultureshop.myshopline.com.